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Great location, just a couple of minutes walk to Leicester Square. Friendly and helpful staff. Very comfortable bed. And FINALLY, I found a hotel with a shower that doesn't flood the room! We travelled to the hotel via motorcycle, so I appreciated the secure underground parking.
Allan
juli 2025
The team at The Cavendish was truly exceptional. I’ve never experienced such thoughtful and attentive customer service. Before I even arrived in London, my luggage was lost, and the staff went above and beyond to assist me. They kept me updated every step of the way, offered helpful suggestions on nearby places to pick up essentials, and even mapped out the easiest routes for me to get there. As someone traveling solo for the first time, their kindness and support made me feel incredibly comfortable and cared for. I’m so grateful for their hospitality.
Vincenzi
juni 2025
Upon arrival the staff were very friendly and we were met Ahmed and his team for our bags to be stored ready for when we arrived back at the hotel after exploring London. The check in experience was very good and when we came back we got our room key and then asked for our luggage to be delivered to our room, within minutes our luggage arrived. Our room was clean and tidy and all the facilities were functioning. Same deal on check out in the morning our luggage was looked after whilst we went exploring. When we arrived back to get our luggage before returning home, our luggage was with us straight away and we were also offered a bottle of water which was appreciated. Great team, hope the team all the best in the future. We would not hesitate to return
Andy
juli 2025
Room was clean, big enough for two of us to move around comfortably, bathroom was clean. Complimentary water each day and towels changed each day. Great location, 5 minute walk from Piccadilly Circus and in walking distance of so many main attractions such as Buckingham Palace, Regent Street, Leicester Square, Trafalgar Square and Convent Gardens and Chinatown.
Anthony
juni 2025
Super location and such attentive friendly, helpful staff
Shirley
juli 2025
Rooms (513 & 511) and hotel extremely clean especially public areas. Location was perfect as we found all of the shops and restaurants close by. Must compliment your staff, everyone was helpful and very friendly. Tess at the lounge bar was exceptional. She started off our morning with a beautiful smile and wonderful demeanour. Ahmed at concierge was amazing. Always happy, always willing to assist in anything. All concierge staff were excellent but he was over and above.
Leslie
november 2024
Excellent location. Very clean, good facilities within the bedroom. Rooms of a good standard. Check in was excellent. All but the staff in the restaurant were outstanding. A mention to Ahmed, he really made our stay! Fun, helpful and very attentive.
Linda
februar 2025
. Big thanks to the staff ... they make the hotel! Ahmed and Sabrina were once again super engaging and helpful. I didn't catch the names of the other concierge team, but they were all fabulous!
Frederick
april 2025
The hotel and the room are clean. Staff is kind and helpful. The hotel is easy going. The location is very very good, few minutes of walking you reach Piccadilly and Bond streets, few minutes to the underground, however, it is in a quiet and good quality area. The breakfast is convenient and has sufficient variety. Check in and out is so easy.
Mohammad
juli 2025
The location was perfect - proximity to shipping and places such as Buckingham Palace was perfect sine my husband and I both have limited endurance these days. Breakfast had a good selection. Concierge service was friendly and helpful. Room always had coffee, tea, water and biscuits which were easily replenished by a call to housekeeping.
Sally
juni 2025
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